Plain 6.5 Inch Alampata Eco-Friendly Ganesha Idol in Raja Pose

Returns Policy

At satvikstore.in we are committed to satisfy our customers with our products ordered from our website. Our return policy is very simple, flexible and customer friendly. we try to sort out the issues as much as we can, we welcome returns and replacements on the following terms -

• Wrong Product:  If a  wrong product has been dispatched to you and incase that a product does not match the item Orders by Customer (Unboxing Video Required)
• Manufacturing Defect: If there is a manufacturing defect on the received product (Video Required)
• Damaged Condition: If the product is received in a damaged condition (Unboxing Video Required)

Return Process

A) CANCELLATION

we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason Please writes to us at support@satvikstore.in within 12 hours of ordering and we will be happy to assist you. Same day/Fixed time delivery orders Under the Categories Like (Cakes & Flowers) cannot be cancelled under any circumstances. If the order has already been dispatched, order cancellation is not allowed.

B) BREAKAGES

In the case of breakage or any in-transit damage, please send unboxing video of the product within 12 hours of delivery to our email support@satvikstore.in and the needful shall be done immediately.

C) WRONG PRODUCT RECEIVED

In the unlikely event that any product you have ordered is different from what you had ordered (unboxing video), you must immediately lodge a complaint with us on Chat support or its email support@satvikstore.in. You may return the product unused, and in the same (unused) condition as you have received it, in its original packaging along with original contents (with all accessories) for refund or an exchange, within 24hrs from the date on which these goods are delivered. Our support shall get in touch with you to explain the return pickup process.

In case of returns excluding the above three reasons we will be refunding you the amount of the bought product after taking out the freight / Shipping Cost–

• Domestic Shipping (India)- 0-500 gm - Rs. 75/-, 500-999 gm - Rs. 150/--, 1Kg-2KG -Rs. 250/-, 2kg above– Rs 250+Rs 125 per Additional KG.
• International Shipping- Only product Cost will be refunded after deducting shipping cost

In case of any query you can reach us at support@satvikstore.in

How long would it take me to receive the refund of the returned product?

After the refund has been initiated as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:

Online Refund – 7 to 10 working days post refund initiation, depending on your bank partner

Please note, satvikstore.in initiates the refund upon successful return pick up, and after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a satvikstore.in warehouse. In case of any refund discrepancies Genieland.in may at its sole discretion, request you to share with us a screenshot of your bank statement at support@satvikstore.in

Shipping Policy

This shipping policy applies to all customers who make a purchase at www.satvikstore.in If you have any questions, please contact our customer service team onCall/Whatsapp: + 91 9861743000 (10:00am-6:00pm) Indian Standard Time (IST) Monday to Saturday

Order Processing Time

All orders placed before 12 PM Monday to Saturday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

International Orders:

For International Orders we use DHL express and most orders are delivered within 5-7 working days from the date of dispatch across the globe subjected to custom clearance.

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Packed and Marketed By:

SATVIK STORE PRIVATE LIMITED

811/50 Lekhu Nagar Tri Nagar Delhi-110035

Country of Origin: INDIA

Customer Support: support@satvikstore.in, Whatsapp: +91 9861743000

1. Q: What is an eco-friendly Ganesha? A: An eco-friendly Ganesha refers to an idol of Lord Ganesha that is made from natural, biodegradable materials that are safe for the environment.

2. Q: Why should I choose an eco-friendly Ganesha? A: Opting for an eco-friendly Ganesha helps reduce the environmental impact caused by traditional idols made of non-biodegradable materials. It promotes sustainability and eco-consciousness. Click Here to buy: 

3. Q: What are eco-friendly Ganesha idols made of? A: Eco-friendly Ganesha idols are typically made from materials like clay, natural fibers, paper mache, or plant-based materials that do not harm the environment.

4. Q: Are eco-friendly Ganesha idols safe for water immersion? A: Yes, eco-friendly Ganesha idols are designed to dissolve easily in water without causing harm to aquatic life or polluting water bodies.

5. Q: Can I order eco-friendly Ganesha idols online? A: Absolutely! Satvikstore.in offers a wide range of eco-friendly Ganesha idols that can be conveniently ordered online and delivered to your doorstep.

6. Q: How do I choose the right size of eco-friendly Ganesha idol? A: The size of the eco-friendly Ganesha idol depends on your personal preference and the available space for placement. Satvikstore.in provides various size options to choose from.

7. Q: Do you offer customization options for eco-friendly Ganesha idols? A: While customization options may vary, Satvikstore.in offers a selection of beautifully crafted pre-designed eco-friendly Ganesha idols that can add a unique touch to your celebrations.

8. Q: What is the process for immersing an eco-friendly Ganesha idol? A: To immerse an eco-friendly Ganesha idol, choose a water body like a river, lake, or artificial pond. Gently place the idol in the water and let it dissolve naturally. Avoid using chemical additives during immersion.

9. Q: Can I reuse or recycle an eco-friendly Ganesha idol? A: Some eco-friendly Ganesha idols are designed for reuse, while others can be recycled after immersion. Check the product details or contact our customer support team for specific information.

10. Q: What precautions should I take while handling an eco-friendly Ganesha idol? A: Handle the eco-friendly Ganesha idol with care to prevent any damage. Avoid exposing it to excessive heat or moisture, and store it in a dry place when not in use.

11. Q: What is the delivery timeframe for eco-friendly Ganesha idols purchased from Satvikstore.in?
    A: We offer Next Day Delivery within India, ensuring that your eco-friendly Ganesha idol reaches you promptly. For international orders, we guarantee delivery within 5-7 days from the date of dispatch.

12. Q: How can I ensure a smooth buying experience on Satvikstore.in?       A: To have a seamless buying experience, simply browse our eco-friendly Ganesha collection, select the desired idol, add it to your cart, provide the necessary details during checkout, and proceed with secure online payment.

13. Q: What are the payment options available on Satvikstore.in?                  A: We accept various payment methods, including credit cards, debit cards, net banking, and popular digital wallets like Paytm, Google Pay, and PhonePe. Cash on Delivery (COD) may also be available for eligible orders.

14. Q: What is the estimated delivery time for eco-friendly Ganesha idols?    A: The delivery time may vary depending on your location and the shipping method chosen. We strive to dispatch eco-friendly Ganesha idol orders within 1-2 business days, and the estimated delivery time will be provided during the checkout process.

15. Q: How can I track the status of my eco-friendly Ganesha idol order?       A: Once your eco-friendly Ganesha idol order is shipped, you will receive a tracking number and a link to track your package. You can use this information to monitor the progress of your shipment on the respective courier's website.